PAM Voyages and its affiliated entities (“PAM Voyages” or “we”) prioritize your privacy and the trust you place in us. We understand the importance to you of how we collect, use, and share information when a user interacts with our websites, email, social media sites, mobile applications, and other online services (“PAM Voyages Platforms”).
This policy applies to all users of all PAM Voyages Platforms, whether a patient of PAM Voyages or not. By accessing or using our Services or submitting any information to us, you agree to the terms and conditions of this Privacy Policy.
It outlines the types of information we may collect via PAM Voyages Platforms, including the use of cookies and other tracking technologies, how we use and protect that information, the types of information we may share with others and under what circumstances, and choices you have regarding our collection, use, and sharing practices.
Some information that we collect through PAM Voyages Platforms may also be subject to the federal Health Insurance Portability and Accountability Act (HIPAA). Please see our Notice of Privacy Practices for more information.
Information We Collect
We collect Personal Information from you when you use PAM Voyages Platforms, sign up for an account, or provide details via any of our communication channels.
Information You Provide
Some of the PAM Voyages Platforms may include features or services that permit you to enter contact information and other information about you. PAM Voyages, or an external third party on our behalf, may collect and store any information you enter on PAM Voyages Platforms. This may include:
- Contact and demographic information.
- Payment information.
- Email address.
- Any information or data you provide by interacting in our online forums and chatrooms, or by commenting on content posted on PAM Voyages Platforms. Please note that these comments are also visible to other users of PAM Voyages Platforms.
- Information you provide when you complete a survey administered by us or a service provider acting on our behalf.
- Information you may submit to inquire about or apply for a job with us.
- Correspondence to us and any contact information provided.
- Medical or health information that you provide to us in the course of using PAM Voyages Platforms.
Information We Collect Automatically
When you interact with PAM Voyages Platforms, certain information about your use of PAM Voyages Platforms is collected automatically. This includes:
- Analytics about your interaction with PAM Voyages Platforms, including, but not limited to, traffic data, location data, weblogs and other communication data, the resources that you access, and how you reached our site.
- Details regarding the device you use to access PAM Voyages Platforms, including, but not limited to, your IP address, operating system, and browser type.
- Information about how you interact with our ads and newsletters, including whether you open or click links in any correspondence
- Information that you make available to us on a social media platform (such as by clicking on a social media icon linked from a PAM Voyages Platform), including your account ID or username and other information included in your posts
Information We Collect from Third Parties
We may also receive information about you from third parties, including:
- Information about your interests, activities, and employment history from social networks and other places where you choose to share information publicly.
- Information about your interaction with advertisements on our Services, or ads that we place on third party websites, from online advertising companies.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience and analyze the usage of PAM Voyages Platforms. Cookies help us track website traffic, monitor user behavior, and improve functionality. You can manage cookie preferences through your browser settings, though disabling cookies may affect your ability to use some features of the PAM Voyages Platforms.
We may also partner with other companies that use these technologies to collect information about your use of PAM Voyages Platforms and your interaction with advertisements served on our behalf. The types of cookies and tracking technologies our partners use can be categorized as:
- Analytics: These technologies help us to understand how visitors interact with PAM Voyages Platforms by collecting and reporting information about how you and your device interact with PAM Voyages Platforms
- Personalized Advertising: These technologies allow us to provide relevant advertising to you on other websites or apps.
- Social Media: These technologies allow us to provide a user experience that is integrated with various social media platforms.
Below is a list of these partners with links to more information about their use of your information and any options they may make available regarding tracking.
How We Use Your Information
We use your Personal Information for several purposes, including:
To Provide Our Services:
We use your information to respond to inquiries, provide requested services, and personalize your experience.
For Operational and Administrative Purposes:
We process your information to maintain, improve, and secure our Services and for business operations, such as research, development, and compliance with legal requirements.
Marketing and Communication:
With your consent, we may send updates on our products, services, and events. You can opt out of marketing communications at any time by following the “unsubscribe” instructions in our emails.
Legal and Regulatory Compliance:
We may process your information to comply with legal obligations or for risk management purposes.
How We Share Your Information
We may share your Personal Information in the following circumstances:
With Affiliates and Service Providers:
We may disclose your data to our affiliated companies, partners, or service providers to support the operation of our Services. These entities are obligated to safeguard your information and use it only for authorized business purposes.
In the Event of Corporate Changes:
If PAM Voyages undergoes a merger, acquisition, or sale, your information may be transferred as part of the transaction.
To Comply with Legal Requirements:
We may share your information to comply with legal processes or to protect our rights, your safety, or the safety of others.
Analytics
We use Piwik PRO Analytics Suite as our website/app analytics software and consent management tool. We collect data about website visitors based on cookies. The collected information may include a visitor’s IP address, operating system, browser ID, browsing activity and other information. See the scope of data collected by Piwik PRO. We calculate metrics like bounce rate, page views, sessions and the like to understand how our website/app is used. We may also create visitors’ profiles based on browsing history to analyze visitor behavior, show personalized content and run online campaigns. Piwik PRO hosts their solution on Microsoft Azure in Germany, Netherlands, United States and Hong Kong, Orange in France and ElastX in Sweden, and the data is stored for 14/25 months. The purpose of data processing: analytics and conversion tracking based on consent. Legal basis: Art. 6 (1)(a) GDPR. Piwik PRO does not send the data about you to any other sub-processors or third parties and does not use it for its own purposes. For more, read Piwik PRO’s privacy policy.
Security of Your Information
We take appropriate security measures to protect your Personal Information. However, no data transmission over the internet can be guaranteed to be 100% secure. We use encryption technologies (e.g., SSL) to safeguard your data during transmission, and only authorized personnel can access your information.
Data Retention
We retain your Personal Information only as long as necessary to provide you with Services, fulfill legal obligations, or perform business functions, such as financial reporting or security audits.
Children’s Privacy
We retain your Personal Information only as long as necessary to provide you with Services, fulfill legal obligations, or perform business functions, such as financial reporting or security audits.
Contact Us
For any questions or concerns about this Privacy Policy, please contact us at:
PAM Voyages Privacy Office
1828 Good Hope Road
Enola, PA 17025
HIPAAPrivacy@PAMHealth.com
1-833-246-1088
