Consumer Information Notice: Patient Records & Rights

Medical Record Access

Record Access: You have a right to request a copy of your medical records.  To access, please submit a request via our secure portal.  Requests are processed in accordance with Texas law and HIPAA guidelines.

Contact the Licensing Authority

If you need to contact the licensing authority for this provider, please contact the Health and Human Services Commission in any of the following ways.

Mailing address:
Health and Human Services Commission
Complaint and Incident Intake
Mail Code E-249
P.O. Box 149030
Austin, TX 78714-9030

Online: use TULIP

Complaint hotline: 1-800-458-9858

Email: cii.sa@hhs.texas.gov

Fax:  833-709-5735

Filing a Consumer Complaint

A patient may also file a consumer complaint regarding the privacy of their healthcare records on the Texas Attorney General’s website at  www.texasattorneygeneral.gov/consumer-protection